Return Policy


Return the new, unopened items to us within 30 days of delivery.

Simply contact our support team at help@carifex.com if you have any questions regarding your return.

For any product valued over $75, you should consider using a trackable shipping service or purchasing shipping insurance.

Please be considerate when placing your order to provide correct information to avoid returns and exchange.

Terms & Conditions:

We do not provide a return label or pay for returns shipping.

Items must be in their brand-new, unused condition and original packaging to be eligible for a refund.

- 30 Days Return For Unused Goods

- Cancellation of order after the order has been placed must be done within 3 hours after purchase. Orders placed after 3 hours cannot be canceled.

- Defective item should be reported to the customer support rep at support@carifex.com, further instructions will be given for replacements.

- We don’t accept refunds for defective products, a replacement will be in place and processed immediately. Reach out to our customer support via email at support@carifex.com

- Items that do not fit your vehicle, please reach out to our 24/7 customer support at support@carifex.com for a possible solution as well as procedures for returning the item for a refund or replacements.

- All free item is not subjected to replacement/returns.

- For products on our website with a 1-year warranty, a defective item will be replaced until the warranty period is over. Reach out to our 24/7 customer support with your order number or email address for procedures.

- All Returns are subject to inspection. A full or partial refund on return items will be discussed accordingly after inspection.

- A restocking fee of 15% is mandatory for all ITEMS Returned back to us.